AB INSIDER FAQs
Overview of Program
The Anna Beck Insider Program is our free rewards program that lets you earn points on all your merchandise purchases + other efforts and redeem those points for rewards ("Rewards").
Even if you haven’t purchased you can become AB Member status by simply signing up for the rewards program. If you have already purchased this year, make sure to sign into your account to see what status you are and how many points you already have! Visit the Terms and Conditions page to view full program rules.
To achieve AB Insider status, spend at least $500 in a calendar year on Anna Beck’s online store and/or spend and complete other efforts to reach 100 points. Visit the Terms and Conditions page to view full program rules.
To achieve AB Prestige status, spend at least $2,500 in a calendar year on Anna Beck’s online store and/or spend and complete other efforts to reach 500 points. Visit the Terms and Conditions page to view full program rules.
To achieve AB V.I.P. status, spend at least $3,000 in a calendar year on Anna Beck’s online store and/or spend and complete other efforts to reach 1000 points. Visit the Terms and Conditions page to view full program rules.
Your AB Insider account is your destination for everything AB Insider related. You can view your year-to-date activity and your current points balance, redeem points for Rewards and gifts and learn about your AB Insider benefits. To access this page, simply login to your AB Insider account!
For every $5 dollars you spend (as applicable based on country of purchase) on Anna Beck’s online store at www.annabeck.com, you receive 1 Anna Beck Insider point when you provide or check out with the email address that is registered to your AB Insider account. We also offer other ways to earn various points including:
Make a purchase +1 point for every $5 spent
Create an account +5 points
Complete your profile +5 points
On your Birthday +20 points
Like us on Facebook +10 points
Follow us on Instagram +10 points
Share about Anna Beck on Facebook +15 points
Refer Friends +20 points for every friend you refer that makes a purchase
We encourage you to redeem your points often, so that you get to experience the full benefits of the Anna Beck Insider program including product, gifts, experiences and events. All unredeemed points expire when you have not engaged in point activity for 12 months or more. If you have questions regarding the date of your last point activity or your last purchase, you may firstname.lastname@example.org or call 323.954.4700 for more information. In addition, points will automatically expire if your Membership is revoked or otherwise cancelled.
The value of "merchandise" for purposes of collecting points includes all products sold on www.annabeck.com and at any Anna Beck pop up events. Visit the Terms and Conditions page to view full program rules.
All points earned from this purchase, will be deducted from your account when merchandise is returned that was originally purchased using your Anna Beck Insider account. It is possible your account could have a negative balance after merchandise is returned.
Anna Beck Insider Points are awarded for all merchandise that is purchased. If an item is cancelled from your order, you will not be charged and you will not receive Anna Beck Insider points for that item.
Rewards range based off of your Anna Beck Insider Status. Rewards include: percentage off discounts, shipping incentives, products, first access to collections before they’re public, experiences and access to a private hotline.
Once you have logged into your online Anna Beck Insider account, you will be able to redeem any reward of your choice, which will be applied to your online basket during the checkout process.
Each time you redeem a reward, the points that make up that reward will be deducted from your account. For example, if you redeem free express shipping which you are rewarded at 1,000 points, and you have 1,500 points in your account, 1,000 points will be deducted after you have officially redeemed that reward. So long as you continue working back up to earning 1,000 points, that reward will continue to replenish. You have one year to redeem your Anna Beck Insider rewards. If they are not redeemed within that year of receiving the reward, it will expire. AB Insider Rewards cannot be used in conjunction with any other site offers and are only redeemable on our site. Rewards that are always available include the Private Hotline for V.I.P. status members.
Unfortunately, Rewards may not be returned or exchanged for points, cash, for another product, gift card, or e-gift certificate.
Rewards will continue reappearing as you continue reaching the points level to obtain them. For example if Free Shipping is 150 points and you have 200, after redeeming that reward your points will drop to 50 available. As soon as you work back up to 100 that reward will reappear.
An Anna Beck Insider Reward can be used online when purchasing merchandise. To redeem the Anna Beck Insider Reward, log into your account and follow the steps per reward after you click redeem.
After you redeem an Anna Beck Insider Reward you can use it immediately, unless the reward is an experience or product - then it is up to Anna Beck’s Rewards team to execute upon the reward in a manner that works best for them. If you are having trouble redeeming your rewards or accessing your account, please contact Customer Service at email@example.com.
An Anna Beck Insider Reward is not transferable and may not be sold, transferred or assigned to anyone else. Attempts to transfer the code may invalidate the Anna Beck Insider Reward. You can always use your Anna Beck Insider Reward to purchase merchandise as a gift for someone else.
An Anna Beck Insider Reward cannot be used in conjunction with any promotional discounts.
Items purchased with an Anna Beck Insider Reward cannot be returned. Damaged items can be exchanged only for the exact same item. If your item is damaged please contact customer service at firstname.lastname@example.org.
Yes. The Anna Beck Insider Rewards expire 365 days after the date it has been redeemed. If the reward is not used during this period it will be forfeited.
No, the Anna Beck Insider V.I.P. private hotline is dedicated to Anna Beck Insider, V.I.P. Status members ONLY. All other members must use the following line: 323.954.4700.